Shipping & Delivery

Payment fee Cash on delivery is 15 AED for the ordering. 

 

Free shipping

SOUQONLINE.COM  provides free delivery service for orders worth more than 350 Dirham within the delivery, service within 1-3 working days inside the United Arab Emirates for products shipped from our Warehouse in the United Arab Emirates

Delivery Schedule

We provide daily delivery services except for Sundays and public holidays in the UAE. 

 

Important information about delivery

The applicant is required to sign his receipt of the procurement document.

 

SOUQONLINE.COM, we guarantee the safety of the order from theft and damage from the moment it leaves the store until the moment of delivery.

Shipping is done by the biggest shipping companies of UAE / SMSA & Aramex / for regions, according to the cities and regions that these two companies serve ... We apologize for delivering orders to any other areas not serviced by SMSA or Aramex

The approximate lead time is used for delivery from the moment the order is sent. SOUQONLINE.COM is not considered responsible for any delay caused by the procedures for paying the fees by the applicant.

If you wish to cancel and replace your order, please go to the return policy page and follow the steps listed there.

Please note that if your order has already been submitted and you wish to cancel it, you must wait for it to reach you and then proceed with the return procedures.